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How to Use Our Tracking System

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How to Use Our Tracking System

3 min read

Article Summary: #

Learn how to use our tracking system to monitor your shipment from the moment your supplier dispatches goods to our warehouse in China — through free consolidation and repacking — until it arrives at your destination country.

What is the FastForth Tracking System? #

Our smart tracking system gives you real-time updates as your shipments move through every stage — from warehouse arrival, processing, and consolidation to final delivery.

You’ll be able to:

  • Track goods received from your suppliers

  • Monitor shipping progress

  • Get kg records for air freight items

  • See CBM records for sea shipments after consolidation

  • Confirm when payment is due

  • Manage your shipping digitally with ease

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How It Works – Step-by-Step #

Step 1: Goods Arrive at Our Warehouse #

Once your supplier successfully delivers to our China warehouse.

  • We sort them into sensitive or non-sensitive goods. Take a look at our article on sensitive and non-sensitive goods here.

  • The tracking dashboard updates the status automatically

  • A unique reference is attached for your visibility

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Step 2: Weighing for Air shipping #

For goods intended for air shipping, we:

  • Weigh each item in kilograms (kg)

  • Record the weight in your customer dashboard

  • Begin preparing your item for shipment

🧾 No images or dimension records are provided, but your total shipping weight is shown clearly. We can provide picture of your items once it has been consolidated. You can login to your dashboard here, create a ticket to request for picture.

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 Step 3: Sea shipping handling #

For items intended for sea freight:

  • We do not record individual item weights

  • Every item is marked as 1kg by default in the system

  • Actual volume is measured as CBM (cubic meters) after the consolidation is complete

📦 CBM only appears after all items are combined and measured together as one shipment.

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 Step 4: Free Consolidation & Repacking #

We offer free consolidation and repacking for all shipments.

What this means:

  • You can send multiple parcels from different suppliers

  • We will combine them into one shipment. Your parcels could be in their 50’s, 100’s

  • Reduce your overall shipping cost

  • Optimize space for air or sea shipping

  • Track the progress of packing and readiness in your dashboard

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Step 5: Track Your Shipment #

After consolidation and dispatch:

  • You’ll see live updates as your shipment moves from China

  • For air freight: Track from departure to arrival

  • For sea freight: Monitor container departure and arrival milestones

  • You’ll know when your goods arrive in Nigeria (or your country)

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 Step 6: Final Payment & Delivery #

Once your shipment arrives at our destination warehouse:

  • You’ll receive a notification

  • The dashboard shows total shipping fees and applicable breakdowns

  • You pay online securely

  • Arrange pickup or request local delivery (if available)

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 Summary Table #

Shipping Method Tracking Info Measurement Method Consolidation
Air Freight Real-time status + weight (kg) Per item weight in kg Free repacking/consolidation
Sea Freight (Africa) Status + CBM after consolidation Marked 1kg each, final CBM only Free repacking/consolidation

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Need Help? #

Our support team is here for you:

  • Live Chat: Chat with an agent from your dashboard

  • Tutorial: [Coming soon]

  • Email: hello@fastforth.com

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